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Refund policy

Refund Policy

  • If you are unsatisfied with our products for any reason, you may request a full refund within 30 days of the purchase date. Refunds are only valid 30 days from the original purchase date, with proof of purchase, and of goods in original conditions.
  • Once returned a refund will be processed on your method of payment typically within 3 - 5 business days. Shipping costs are non-refundable.
  • We are unable to refund or exchange items that appear to have been used, opened, or are not in original conditions.
  • For best results, we ask that you try our products for at least 2 weeks. If you have any issues while whitening or questions we recommend contacting one of our Dentists & smile experts, Dr. Spear, who would be more than happy to help guide you.
  • Return Process:  EmailSpearSmileDDS@gmail.com Subject: Return #XYZ. In the email please send a photo of products planned for return. Once approved, please obtain a tracking code and send it to us.