If you are unsatisfied with our products for any reason, you may request a full refund within 30 days of the purchase date. Refunds are only valid 30 days from the original purchase date, with proof of purchase, and of goods in original conditions.
Once returned a refund will be processed on your method of payment typically within 3 - 5 business days. Shipping costs are non-refundable.
We are unable to refund or exchange items that appear to have been used, opened, or are not in original conditions.
For best results, we ask that you try our products for at least 2 weeks. If you have any issues while whitening or questions we recommend contacting one of our Dentists & smile experts, Dr. Spear, who would be more than happy to help guide you.
Return Process: EmailSpearSmileDDS@gmail.com Subject: Return #XYZ. In the email please send a photo of products planned for return. Once approved, please obtain a tracking code and send it to us.